Customer Experience,
Reimagined

Hsieh
HSIEH
Unlock the Power of AI to
Capture, Understand, and Act on
Every Customer Problem Seamlessly

Revenue Loss

Customers don't care about your process. The longer they wait, the faster they leave.

Unscalable Infrastructure

When things break, you have 10 times the data, and zero ability to act on it.

Manual Process

Customers face urgent issues, but it takes weeks to resolve them. 80% of the solution's value dies in the queue.

The Problem

Companies have a lot of data and insights, but still customer problems take time to resolve.

The Solution

Hsieh helps you create AI agents that do the heavy lifting. Eliminate manual tasks, act on data instantly, and turn frustrated customers into loyal brand advocates.

Agent Call
Email
Social/Web
IF: Support Request
IF: Billing Issue
HIGH PRIORITY ANOMALY DETECTED
Alert Team
Issue Resolution
Close Ticket

What Hsieh delivers.

  • Create AI agents for any workflow — from QA and compliance to support and operations.
  • Deploy a QA Agent that reviews every customer call automatically. Zero manual audits.
  • Build agents that analyze issues instantly and route them to the right team — no guessing.
  • Prioritization agents surface critical issues in real time. Your team always knows what to fix first.
  • Anomaly detection agents spot spikes before they become crises. Stay ahead, not behind.
Dashboard Screenshot

What Sets Hsieh Apart?

Engineered for action.

Instantly performs action
and deliver insights.

Privacy-First Approach

End-to-end encryption
for data security.

Contextual AI

Understands context
and intent.

Real-time efficiency delivers instant action and insights. A privacy-
first approach keeps your data safe. With Contextual
AI, it understands context and intent.

CAPABILITIES

Autonomous Action.

More than just analytics. A system that executes on its own.

Detect

Identifies customer issues, anomalies, sentiment spikes, and operational risks in real time.

Decide

Understands severity, impact, ownership, and determines the next best action automatically.

Act

Triggers workflows, alerts teams, escalates critical issues, and tracks resolution autonomously.

TRACTION

Our Pipeline.

Real contracts. Real momentum.

SECURED

Bank Alfalah

Annual contract signed and active. Hsieh is being deployed across their customer experience operations.

Annual Contract
IN PROGRESS

Jazz

Sales partnership underway. Jazz will be reselling Hsieh to their enterprise base — they love the product.

Sales Partnership
Case Study

Bank Alfalah.

Transforming a legacy institution into a digital powerhouse overnight.

Before
PKR 109
Cost per Feedback
10
Team Size
10-20%
Efficiency
After
PKR 26
Cost per Feedback
1
Team Size
76%
Efficiency

The Feedback Index.

Comparing traditional methods against AI-powered execution.

Manual Systems

Slow, leaky, and reactive.

All Feedback Collected40-50%
Analyzed10%
Drives Action5%

Feedback Index

5

Hsieh AI

Autonomous, instant, and actionable.

Feedback Captured80%
Analyzed~100%
Actionable Items~70%

Feedback Index

70

The Roadmap.

A clear path to dominance.

Q1 2026

Core Launch

Initial Client Onboarding

Q2 2026

Alfalah Integration

Enterprise Dashboard

Q3 2026

Global Expansion

Finalise Development of End-to-End Agent Building Tool for After-Sale Teams

Q4 2026

AI Optimization

Predictive Analytics

The right team for the job.

A small team obsessed with solving big problems.

Hassan Askari

CEO / Founder

  • 2× Founder
  • Led Groomify acquisition
  • CS Graduate — AI & Design Language

Kumail Bukhari

CTO / Founder

  • 1× Founder
  • Founded Asaniyan (Healthtech)
  • Expert in AI & Machine Learning
  • Built & trained AI models from ground up

Talib Rizvi

Growth Partner

  • 20 years of Banking experience
  • Ex Chief Gov. Relations, Jazz
  • Advisor to CEO, Jazz
  • Ex Exec, Bank Alfalah

The Strategy.

A blueprint for hyper-growth.

1
Capture

Dominate the initial enterprise niche seamlessly.

2
Expand

Leverage case studies like Alfalah for inbound growth.

3
Scale

Automate onboarding to handle mass global adoption.

An expanding frontier.

The digital economy is accelerating.

TAM

$25B
CAGR 18–20%

SAM

$8B

SOM

$300M

The Competitive Landscape.

Moving beyond insights to actions

AI-Powered
Legacy / Manual
Passive Insights
Active Resolution
Hsieh AI Hsieh AI
Qualtrics
Enterpret Medallia
AI VOC & Insight Platforms
Tally Google Forms
Survey & Feedback Tools
Legacy CRM & Case Mgmt
Hsieh AI

Hsieh.

Customer Experience, Reimagined.

Get in touch
Hassan@hsiehai.com
Call us
+92 336 0653589
Website
www.hsiehai.com